2026- Front Office Specialist - Training Provided!

Eye Care Partners Career Opportunities•Ballwin, MO

5d•$16 - $17•Onsite

About The Position

EyeCare Partners is the nation’s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit www.eyecare-partners.com. Clarkson Eyecare Hiring Event Hiring for Front Office Specialist Training Provided – No medical/eyecare experience required! Pay: $16-17 per hour with commission/bonus Hiring Event Date: April 9th, 2026 Time: 3:00pm-6:00pm Address: Clarkson Eyecare Corporate - 15933 Clayton Rd # 210, Ballwin, MO 63011 Locations: We have several locations within St. Louis; St. Louis City, South County, West County, Fenton, Arnold, Kirkwood, Chesterfield, Creve Coeur, Ballwin, St. Charles, St. Peters, O'Fallon, Florissant, Illinois cities During your interview, we will review the closest location for you! SECTION 1: Job Summary A Front Office Specialist is trained to act as the first point of contact, setting the tone for a world class Total Patient Experience. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients.

Requirements

High School Diploma or GED
Industry related experience preferred.
Favorable result on background check as required by state.
Professional in appearance and actions
Logical and Critical thinking skills
Customer-focused with excellent written, listening and verbal communication skills
Enjoys learning new technologies and systems
Detail oriented, professional attitude, reliable
Exhibits a positive attitude and is flexible in accepting work assignments and priorities
Meets attendance and tardiness expectations outlined in policy
Ability to work various days and hours as needed by the business
Ability to follow or provide verbal and written instructions with excellent grammar and spelling skills to avoid mistakes or misinterpretations
Interpersonal skills to support customer service, functional, and team mate support
Able to communicate effectively in English, both verbally and in writing
Ability for basic to intermediate problem solving, including mathematics
Basic to intermediate computer operation
Proficiency with Microsoft Excel, Word, and Outlook
Specialty knowledge of systems relating to job function
Knowledge of state and federal regulations for this position; general understanding of HIPAA guidelines

Responsibilities

Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great service and support.
Provide exceptional customer service during every patient encounter (in person or via phone).
Display a professional attitude, greet patients promptly with a smile, and thank them when they leave.
Answer phones (both external and internal); assure prompt, courteous service at all times.
Practice urgency at all times with consideration to the patient’s time, as well as doctor’s time and schedule.
Double check insurance authorizations to ensure completion and build accurate flow sheets.
Knowledge of common fees charged for common visits.
Check out patients and collect correct payments according to procedures.
Manage patient flow in the office and ensure communication to maximize efficiency and customer service.
Complete daily reconciliations / close day / countdown cash drawer.
Comply with all company policies and procedures including HIPAA.
General office duties and cleaning to be assigned by manager.