Front Office Specialist / Receptionist

Southwoods Health • Boardman, OH

2d • Onsite

About The Position

This role is a patient's first point of contact. You will welcome visitors, manage phone calls, and handle registration. You will secure accurate medical, financial, and insurance details.

Requirements

• Basic proficiency in Microsoft Office is required.
• Exceptional customer service, organization, and attention to detail.

Nice To Haves

• Prior medical receptionist experience is preferred.
• Training in medical terminology or office administration is ideal.

Responsibilities

• Greet visitors warmly and distribute required intake paperwork.
• Answer inbound phone calls. Route calls or take accurate messages.
• Book patient appointments and monitor reception area traffic flow.
• Collect patient co-pays. Balance cash drawers and finalize daily deposits.
• Update patient insurance and demographics inside the EMR.
• Process pharmacy prescription requests and handle test authorizations.
• Maintain strict compliance with OSHA, ODH, and facility policies.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed