Front Office Specialist II
TriHealth•Cincinnati, OH
•Onsite
About The Position
Make a meaningful impact by supporting patients and care teams every day. As a Front Office Specialist at TriHealth, you’re part of a culture built on respect, collaboration, and exceptional care. Grow your skills in a place that puts people first.
Requirements
- High School Diploma or GED degree (Required)
- 4-5 years experience in a related field (Required)
Responsibilities
- Answers incoming telephone lines and handles and distributes calls.
- Demonstrates flexibility and takes initiative in seeking or accepting additional assignments.
- Schedules patient appointments. Informs department of issues.
- Accurately inputs patient registration information and updates patient insurance and demographic information.
- Accepts payments and logs appropriately.
- Demonstrates courtesy and respect toward families, community professionals and agencies, office personnel and team members. Follows JCAHO and HIPAA protocols; access to patient information will be limited to what is necessary to perform the job.
- Handles patient complaints and refers to manager as appropriate.
- Answering, handling and screening incoming telephone calls
- Greeting and registering patients
- Filing and preparing charts
- Check-out functions, including review of encounter form data, collection of co-payments, scheduling follow-up appointments
- Completing daily bank deposit
- Day-end reconciliation duties
- Completing charge/receipt-entry and charge-receipt summaries for all office-related services (at some locations)
Benefits
- competitive shift differentials where applicable
- opportunities for professional growth
- medical
- dental
- vision
- paid time off
- retirement savings plans
- tuition reimbursement
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
High school or GED
