Front Office Specialist I

OKLAHOMA CANCER SPECIALISTS MANAGEMENT COMPATulsa, OK
Onsite

About The Position

Under minimal supervision, is the first contact for patient check-in for clinic-based appointments. This position is also responsible for scheduling patient appointments and test in an efficient and timely manner. Answers all incoming calls and directs calls to appropriate personnel. Serves as a liaison between patient and medical staff. Supports and adheres to the Oklahoma Cancer Specialists and Research Institute Compliance Program, to include the Code of Ethics and Business Standards. This position is heavily focused on excellent customer service and requires a high level of courtesy and professionalism.

Requirements

  • High School diploma or equivalent required.
  • A minimum of two years of experience with all medical front office aspects and scheduling patient appointments required.
  • Communication skills written and verbal.
  • Excellent customer service and high level of courtesy and professionalism required.

Nice To Haves

  • Medical terminology preferred.
  • Basic knowledge of the operation of standard office equipment desired.

Responsibilities

  • First contact for patient check-in for clinic-based appointments.
  • Scheduling patient appointments and tests in an efficient and timely manner.
  • Answering all incoming calls and directing calls to appropriate personnel.
  • Serving as a liaison between patient and medical staff.

Benefits

  • medical
  • dental
  • vision
  • voluntary benefits
  • 401k
  • paid time off (PTO)
  • 9 ½ holidays per year
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