Front Office Specialist-Bariatric Program

Kettering HealthMiamisburg, OH
Onsite

About The Position

Under supervision of the Practice Manager, is typically the first point of contact (phone and in-person) for the office. Notifies office staff when patient is ready to be seen. Provides a wide variety of administrative support duties.

Requirements

  • Completion of a high school diploma or equivalent.
  • Previous front office experience or background in general office work.
  • Ability to comprehend established office routines and policies.
  • Learns quickly from oral and written instructions.
  • Ability to operate a computer.
  • Knowledge of medical terminology.
  • Knowledge of CPT & ICD-9 coding.
  • Understand the ethics of confidentially.
  • Good organization skills
  • Tact and diplomacy

Nice To Haves

  • electronic medical records experience
  • Epic training/experience

Responsibilities

  • Greets patients and visitors in a courteous and friendly manner.
  • Answers telephone calls, screens calls, arranges appointments, and referrals.
  • Obtains information, answers questions, and notifies physician or assistant of patient's arrival.
  • Prepares new records, organizes files, and maintains records.
  • Types correspondence, reports, e-memos, forms.
  • Sorts and distributes mail.
  • Any other duties relating to the business operation of the medical practice that may be assigned by the physician(s) or practice office manager.
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