Front Office Representative - Royal Palm Bch & Belle Glade

Healthcare Outcomes Performance Co. (HOPCo)Royal Palm Beach, FL
Hybrid

About The Position

Center for Bone & Joint Surgery is a multi-location medical practice devoted to the diagnosis and treatment of injuries and diseases of the body's musculoskeletal system. Our locations feature a staff of highly trained orthopedic surgeons, each with a specific area of expertise. Center for Bone & Joint Surgery offers a team approach to your care and provides a variety of services right on campus designed for your convenience and ensuring an outstanding continuum of care. These include on-site X-ray, on-site MRI, on-site physical therapy, and aquatic therapy. Center for Bone & Joint Surgery is seeking a Front Office Representative for our Royal Palm Beach location, with required travel to Belle Glade every other Monday.

Requirements

  • Experience in front office operations
  • Ability to effectively manage a multi-line phone system
  • Strong attention to detail
  • Ability to perform well under pressure
  • Excellent multitasking skills
  • Ability to function efficiently in a fast-paced environment where multiple tasks must be handled simultaneously
  • Strong customer service skills
  • Ability to interact in a friendly, professional manner with a diverse range of patients, staff, physicians, and visitors

Responsibilities

  • Answering phones
  • Greeting patients
  • Managing reception duties
  • Preparing and reviewing standard registration forms
  • Verifying information
  • Collecting patient co-pays
  • Required travel to Belle Glade every other Monday

Benefits

  • Competitive Health & Welfare Benefits
  • Monthly $43 stipend to use toward ancillary benefits
  • HSA with qualifying HDHP plans with company match
  • 401k plan with company match
  • Employee Assistance Program that is available 24/7 to provide support
  • Paid Time Off
  • Paid Holidays
  • Mileage reimbursement
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