Medical Receptionist- Bilingual - Wesley Chapel

MAXhealthWesley Chapel, FL
Onsite

About The Position

MaxHealth in Wesley Chapel is looking to hire a full-time Front Office Representative to assist with check-in and check-out functions, collecting co-payments, scheduling patients, answering phones, and provide excellent customer service overall. This position is ideal for someone who thrives in a fast-paced environment, is compassionate, service-oriented, and can multitask with ease. The role offers a competitive wage, depending on experience, and a comprehensive benefits package. MaxHealth is a leading primary care platform dedicated to simplifying healthcare and ensuring healthier futures for patients and employees. Founded in 2015, MaxHealth focuses on delivering high-quality, integrated, value-based care to adults and senior patients throughout Florida, supporting over 70,000 patients through a network of clinics and affiliated practices. The company emphasizes a diverse, multidisciplinary team united by a shared purpose to make healthcare simpler, more compassionate, and more human. MaxHealth offers a supportive workplace that encourages career growth, internal advancement, and work-life balance, with regular weekday office hours and a strong commitment to employee well-being. Team members are encouraged to grow their skills, pursue leadership opportunities, and build long-term careers. The company also partners with independent providers to expand access to high-quality care while preserving personalized relationships. MaxHealth's values include being customer-centered, compassionate, results-driven, proactive, collaborative, and adaptable.

Requirements

  • 1-year medical receptionist experience
  • Bilingual and speak fluent in Spanish and English
  • Strong interpersonal and communication skills and attention to detail
  • Knowledge of computer software programs including Word, Outlook, and Facility software systems required
  • EMR/EHR experience preferred
  • Knowledge of medical terminology is helpful

Nice To Haves

  • EMR/EHR experience

Responsibilities

  • Assist with check-in and check-out functions
  • Collect co-payments
  • Schedule patients
  • Answer phones
  • Provide excellent customer service
  • Greet patients warmly upon arrival with compassion
  • Assist patients with any necessary forms or paperwork
  • Maintain confidentiality throughout daily tasks

Benefits

  • Health benefits
  • 401k plan
  • Life insurance
  • Long-term disability
  • Paid holidays
  • PTO (paid time off)
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