Front Office Representative - Sun City Primary Care

IMS Care Center • Sun City, AZ

13d • Onsite

About The Position

IMS Care Center is seeking a professional, compassionate, and knowledgeable individual to fill the position of Front Office Representative in our Primary Care Clinic in Sun City. The Front Office Representative is responsible for answering the phone, scheduling patients, check-in and check-out, and may assist with insurance authorization/verification and other office functions. This position will be heavy on phone support and customer service with patients.

Requirements

• At least 1 year customer service experience preferred.
• Excellent customer service and communication skills.
• Attention to detail.
• Excellent organizational skills.
• Computer skills using Microsoft software, scheduling software, and email applications.

Nice To Haves

• Previous experience with Athena system a plus.

Responsibilities

• Provide office support to front office staff in order to ensure efficiency and effectiveness of office flow.
• Check patients in and out.
• Receive direct and relay telephone messages.
• Efficient patient scheduling.
• Maintain and keep an updated scanning/filing system.
• Have an understanding of insurance referral processes.
• Provide word-processing and secretarial support.
• Ability to multi-task and execute delegated duties.

Benefits

• Medical
• Dental
• Vision
• Short-term and long-term disability
• Life insurance
• Paid Time Off
• 401k match

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED