Front Office Representative

Alphabe Insight Inc • Houston, TX

1d • $53,000 - $59,000 • Onsite

About The Position

We are seeking a professional and welcoming Front Office Representative to serve as an important point of contact for customers and visitors while supporting daily office activities. This entry-level opportunity is ideal for individuals who enjoy working with people, providing excellent customer service, staying organized, and creating a positive professional environment.

Requirements

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Friendly, professional, and customer-focused attitude.
• Comfortable interacting with customers and visitors.
• Strong organizational and time management skills.
• Excellent attention to detail.
• Ability to manage multiple responsibilities efficiently.
• Reliable, adaptable, and self-motivated.

Nice To Haves

• Previous experience in customer service, reception, retail, hospitality, or office support is a plus but not required.

Responsibilities

• Answer incoming calls and direct inquiries appropriately.
• Provide information about products, services, and general company activities.
• Assist customers with routine questions and requests.
• Identify customer needs and connect them with appropriate team members.
• Support customer engagement and relationship-building activities.
• Assist with scheduling and routine office coordination.
• Receive and organize incoming mail and deliveries.
• Maintain an organized and welcoming front office area.
• Maintain accurate visitor, customer, and office records.
• Support team members with general administrative activities.
• Participate in ongoing training and professional development.

Benefits

• Paid training
• Career advancement opportunities
• Professional development programs
• Supportive team environment
• Hands-on customer service and office experience
• Performance-based growth opportunities
• Employee recognition programs
• Ongoing mentorship and coaching

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED