Front Office Representative - Multispecialty

Integrated Medical Services (IMS)Avondale, AZ
Onsite

About The Position

IMS Care Center is currently searching for a professional, compassionate and knowledgeable individual to fill the position of Front Office Representative in our Multi-Specialty clinic. The Front Office Representative is responsible for answering the phone, scheduling patients, check in and check out, but may assist with insurance authorization/verification, and other office functions. This position will be heavy on phone support and customer service with patients.

Requirements

  • Ability to travel to valley based clinics
  • At least 1 year experience preferred
  • Verification of insurance experience preferred
  • Bilingual Spanish/English a plus
  • Computer skills using Microsoft software, scheduling software and email applications

Responsibilities

  • Provide office support to front office staff in order to ensure efficiency and effectiveness of office flow.
  • Check patients in and out
  • Receive direct and relay telephone messages
  • Efficient patient scheduling
  • Maintain and keep an updated scanning/filing system
  • Have an understanding of insurance referral processes
  • Provide word-processing and secretarial support
  • Ability to multi-task and execute delegated duties

Benefits

  • medical
  • dental
  • vision
  • short-term and long-term disability
  • life insurance
  • paid time off
  • 401K plan
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