Front Office Receptionist - Steckler Pediatric Dentistry
Talent For Dental•Lexington, KY
•Onsite
About The Position
Front Office Team Member at Steckler Pediatric Dentistry in Lexington, KY. This role focuses on creating positive experiences for children and families from the moment they enter the practice. The ideal candidate is enthusiastic, enjoys helping others, thrives in a busy environment, and excels at customer service. Key attributes include being organized, personable, and skilled at building relationships with patients and families. The practice values kindness, professionalism, and making every visit a great one.
Requirements
- A strong work ethic and positive attitude
- Exceptional customer service skills
- Professional and friendly phone etiquette
- Experience scheduling appointments
- Insurance verification experience
- Payment processing experience
- Basic billing knowledge
- Experience handling authorizations
- Strong organizational skills and attention to detail
- A team-first mindset and willingness to learn
Responsibilities
- Greeting patients and families with warmth and professionalism
- Answering phones with a friendly, compassionate attitude
- Scheduling appointments and helping keep the day running smoothly
- Verifying insurance benefits and coverage
- Processing patient payments accurately
- Assisting with billing-related tasks
- Managing insurance authorizations
- Supporting the team in delivering exceptional patient care and service
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
