Front Office Production Support Sr Analyst Vice President
About The Position
The Fixed Income Rates Production Support Group provides direct support to a diverse set of trading desks all trading under the “Rates” banner. Your responsibilities will be aligned to supporting platform and tools that the front office business & traders needs to facilitate its franchise within Citi, providing exposure to the entire breadth of the Rates Technology. We are the first line of technical defense as we work closely with partners in our business including Trading, Sales, Operations & Risk and Controls to operate stable platforms to enable us to the be the best for our clients. The successful candidate will be responsible for production management of our suite of core Rates (G10 and Local Markets) applications, working through problems, and dealing with user issues. The candidate will also be responsible for driving engineering initiates, improving process workflows, and eliminating toil through automation by building/implementing solutions.
Requirements
- 6-10 years' experience
- Communicating directly with US Govies, IRD, Repo traders.
- Understanding of Bonds, Swaps, Repo, trading, risk and pricing.
- Python, Grafana, Linux, SQL, KDB knowledge.
- Good understanding of incident management with ServiceNow, JIRA.
- Practical problem solving and strategic thinking skills
- Demonstrated leadership, interpersonal skills and relationship building skills
- Service oriented attitude
- Ability to work in a fast-paced environment
- Experience working or leading requirement gathering efforts for multiple large development projects at one-time
- Proficient using basic technical tools and systems
- Good interpersonal and communication skills
- Bachelor’s/University degree or equivalent work experience
Responsibilities
- Direct Front Office Support Experience: 4+ years of proven experience providing technical support directly to Front Office within a financial institution.
- Financial Product Expertise: Hands-on experience with Fixed Income Rates financial products.
- Technical Proficiency: Demonstrated hands-on technical experience with Linux environment , including system administration, bash scripting, relational databases, ION platform.
- Production Support: Know procedures around incident handling, including identification, triage, escalation, communication, troubleshooting, resolution, post-incident review and prevention.
Benefits
- medical, dental & vision coverage
- 401(k)
- life, accident, and disability insurance
- wellness programs
- paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays
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What This Job Offers
Job Type
Full-time
Career Level
Senior
