Front Office Medical Receptionist- Round Rock, TX

Nira Medical•Round Rock, TX

8d•Onsite

About The Position

About Central Texas Neurology Consultants- Nira Medical: CTNC is dedicated to delivering outstanding patient care in a collaborative, supportive environment. We pride ourselves on professionalism, efficiency, and compassionate service, making our clinic a trusted choice for patients in the Round Rock area. Position Overview: We are seeking a diligent and personable Front Office Medical Receptionist to join our team in Round Rock, TX. In this role, you will be the first point of contact for our patients, playing a key part in ensuring an exceptional experience from check-in to check-out. This position is ideal for individuals who are organized, detail-oriented, and committed to patient-centered service.

Requirements

High school diploma or equivalent required
Excellent communication and interpersonal skills
Strong organizational and multitasking abilities
Proficient with office software and electronic medical records (EMR) systems
Ability to work independently and as part of a team
Customer service oriented

Nice To Haves

Prior experience in a medical office or similar setting preferred

Responsibilities

Greet patients warmly and provide outstanding customer service in person and over the phone
Manage patient check-in and check-out processes efficiently and accurately
Schedule appointments, verify insurance, and collect patient information
Assist with the completion and organization of patient forms and documents
Maintain confidentiality of all patient records and sensitive information
Support physicians, nurses, and other staff with administrative tasks
Ensure the reception area is clean, organized, and welcoming
Address patient questions or escalate needs to the appropriate staff member