Front Office Medical Assistant

Palo Verde Hematology Oncology LTD • Gilbert, AZ

1d • Onsite

About The Position

Palo Verde is looking for a seasoned Medical Assistant to check in patients, check out patients, collect copayments, and greet all patients upon arrival to the clinic presenting a warm and caring environment for all who walk through our doors. In addition to reception duties, this position would cover Medical Assistant/Phlebotomy duties as needed.

Requirements

• Ability to apply a common sense understanding to carry out detailed but uninvolved written or oral instructions.
• Ability to deal with problems involving occasional, last-minute changes in generally standardized situations.
• High school diploma or a GED
• Six months related experience and / or training

Nice To Haves

• Certified Medical Assistant preferred

Responsibilities

• Greet Patients
• Verify patient demographics and insurances
• Update any changes in G4/ONCO EMR (patient’s account)
• Scan insurance card(s)
• Notify Billing Department of insurance changes/additions
• Collect and post copays/payments
• Generate receipt for copays/payments
• Maintain daily copay/payment collection process
• Notify appropriate department of patient arrival
• Balance daily receipts against Payment Review Report
• Schedule appointments
• Follow up appointment telephone requests
• Walk In pts
• New Patients go to New Patient Scheduler
• Reschedule cancelled appointments
• Cross train new front desk personnel
• Other tasks as requested by management
• Other tasks Site Specific

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED