Front Office Manager, The Village Lodge
About The Position
Oversees and manages the daily operation of the Front Office, including Front Desk, Bell, Concierge, and Shuttle. Responsible for financial, employee, and guest service goals of the department. Working in the iconic mountains of California is a dream we want to help you achieve and it all starts here. There is typically an array of positions available, falling into either the seasonal or full-time/year-round categories. So, whether you are looking to start a career or spend a season with us, we've got an opening that's right for you. Mammoth offers exciting, equal-opportunity employment options for job seekers looking for a rewarding work experience in the ski resort and hospitality industry. We take pride in the mountain lifestyle. Skiing, snowboarding, hiking, biking and much more are at your fingertips at our destinations. The company owns and operates a variety of resort businesses including recreation, hospitality, real estate development, food and beverage and retail. Specific businesses owned and operated by Mammoth Mountain include Mammoth Mountain Ski Area, June Mountain, Tamarack Lodge and Resort, Mammoth Snowmobile Adventures, Mammoth Mountain Bike Park, and the Mammoth Mountain Inn. Mammoth Mountain also operates The Westin Monache, Juniper Springs Resort, the Village Lodge and Sierra Star Golf Course in Mammoth Lakes, California.
Requirements
- Four-year college degree preferred.
- Minimum of 2 years’ Hospitality supervisory experience required, with management experience in the hotel industry preferred
- Experience in a Mountain and/or Destination Resort hotel preferred
- Strong written and verbal skills required
- Strong working knowledge of business software with emphasis on MS Excel, Word, Power Point, and Visual One.
- Strong work ethic.
- Ability to effectively communicate to guests, employees, and management.
- Ability to perform under pressure and with deadlines.
- Ability to solve problems using common sense and hotel policy.
Responsibilities
- Oversees and manages the daily operation of the Front Office, including Front Desk, Bell, Concierge, and Shuttle.
- Responsible for financial, employee, and guest service goals of the department.
Benefits
- Free season pass
- Free skiing for dependents (spouse/child(ren)/domestic partners) includes free skiing at other Alterra Resorts
- Free skiing at all Alterra Resorts
- Ski/snowboarding lessons discounts
- Equipment Rental discount
- Friends and Family vouchers
- Retail & Food discount
- 401k with company match
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
