Front Office Manager

Rogue Community Health • White City, OR, US, OR

7d • Hybrid

About The Position

Join us at Rogue Community Health, where you can enjoy a rewarding and impactful healthcare career. Our White City Health Center has an opening for Front Office Manager. Our Front Office Manager will perform duties in conjunction with, and in the absence of the Health Center Director (HCD). They will provide oversight of all front office staff to ensure the smooth operations of the clinic through coordination and performance of office responsibilities and other related duties. Essential responsibilities include but are not limited to assisting the Health Center Director with recruitment, new hire, quarterly and annual development reviews for all front office positions; engaging the front office in team building; assisting with policy and procedures interpretation; a complete understanding of insurance verification, accurate patient data collection, and explanation of patient benefits. At Rogue Community Health (RCH), our mission is to ensure community members have access to healthcare services without barriers. Employees are assigned a primary work location upon hire; however, to support patient access and operational needs, RCH reserves the right to reassign employees to another RCH work site. By accepting employment with RCH, employees acknowledge that flexibility in work location is a condition of employment. Rogue Community Health upholds our mission of Vibrant Health for All by working to remove socioeconomic barriers and ensure that all community members have access to safe, respectful, and engaging healthcare. We provide high-quality, professional care that recognizes each person’s unique needs and prioritizes collaborative partnerships to support meaningful, sustainable health outcomes. Rogue Community Health (RCH) is an Equal Employment Opportunity employer. As an employer of choice, we are committed to fair and consistent hiring, development, and retention practices for team members within and beyond our community. We foster a culture of respect, unity, and belonging, where a wide range of perspectives is valued and fair, consistent employment practices guide all decisions. We comply with the Americans with Disabilities Act (ADA). If you consider yourself disabled and desire assistance in the application process, please contact our Human Resources Department.

Requirements

• Minimum 3 years working in a medical office required.
• Required to complete a criminal background check, and pre-employment drug screen once a conditional offer is accepted.

Nice To Haves

• Minimum two years in a lead or supervisory role preferred.

Responsibilities

• Perform duties in conjunction with, and in the absence of the Health Center Director (HCD).
• Provide oversight of all front office staff to ensure the smooth operations of the clinic through coordination and performance of office responsibilities and other related duties.
• Assist the Health Center Director with recruitment, new hire, quarterly and annual development reviews for all front office positions.
• Engage the front office in team building.
• Assist with policy and procedures interpretation.
• Ensure a complete understanding of insurance verification, accurate patient data collection, and explanation of patient benefits.

Benefits

• Opportunity for 4 or 5-day Work Week
• Mental Health Paid Time Off – Up To 10-Hours Per Quarter
• Generous PTO Accrual Annually
• Medical, Dental, Vision, and Partially Paid Family Coverage
• No Cost to Employee Life Insurance, AD&D, Short Term Disability, Long Term Disability
• Holiday Pay (in addition to PTO)
• Rogue Rewards Benefits provides up to $750.00 (prorated by FTE and hire date) for the year 2026.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed