Front Office Manager- LaQuinta- Chelsea, AL

AU HOSPITALITY INC • Chelsea, AL

12d • Onsite

About The Position

We are seeking an experienced Front Office Manager to lead our front desk team and ensure smooth, welcoming operations every day. As Front Office Manager, you’ll supervise all front office personnel and oversee operations in reservations, guest services, and telephone areas. You’ll ensure brand standards are met, prepare monthly reports and budgets, and maintain a team focused on excellence.

Requirements

• High school diploma or GED
• At least 2 years in the hospitality industry with a customer service background
• Strong leadership, problem-solving, and teamwork skills
• Ability to work in a fast-paced environment, handle stress, and stand for long periods
• Physical capability to lift up to 25 lbs, bend, reach, and perform other routine tasks

Nice To Haves

• Hospitality experience preferred

Responsibilities

• Deliver personalized, friendly service to every guest and associate
• Manage staff schedules while maintaining efficiency, service, and budget
• Oversee reservations, check-ins, and occupancy rates
• Conduct monthly staff meetings and complete brand-specific training
• Maintain credit control, guest security, and hotel assets
• Coordinate with housekeeping, maintenance, and other departments
• Perform Manager On Duty (MOD) and other front desk duties as needed
• Achieve and exceed guest satisfaction scores
• Handle inventory, special projects, and other assigned duties

Benefits

• Competitive pay
• Paid time off
• Holiday pay

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED