Front Office Manager

Commonwealth HotelsDenver, CO
$65,000 - $70,000Onsite

About The Position

Join Our Team at the ART Hotel Denver! The ART Hotel Denver is located in the arts district, with the State Capitol and a half-dozen museums within 10 minutes' walk. We bring Denver's spirit indoors with curated artwork throughout the hotel, and mountain and city views at every turn. See downtown from a new vantage at our rooftop bar and restaurant. Memorable event space includes a dedicated team and on-site catering. Commonwealth Hotels, founded in 1986, is a leading hospitality management company known for our exceptional guest and associate satisfaction, market premiums, and superior ROI. We believe in fostering a world-class culture where great people deliver extraordinary results. We value diversity and are proud to be an Equal Opportunity Employer. Employment decisions are based on qualifications, merit, and business needs. Join us in shaping the future of hospitality in Denver, Colorado!

Requirements

  • Strong interpersonal skills and possession of a full understanding of professional business ethics and customer service excellence.
  • Excellent oral and written communication skills.
  • Excellent organizational skills, manages time well, correctly prioritizes, and is flexible.

Responsibilities

  • Maintains day-to-day operations of the Front Desk.
  • Establishes and maintains appropriate service standards for all Front Office areas.
  • Maintains proper cash handling procedures and appropriate over- and short-documentation.
  • Adheres to all hotel policies about hiring, disciplinary actions, and required training documentation.
  • Working Front Office Manager covering all short-staffed shifts, including audits.

Benefits

  • Medical
  • Dental
  • Vision
  • 401(k) with Company Match
  • Same Day Pay
  • Flexible Spending Accounts
  • Vacation
  • Personal Days
  • Holiday Pay
  • Hotel, Food and Beverage Savings for Personal Travel
  • Online Training Courses
  • Employee Assistance Program
  • Jury Duty Leave
  • Bereavement Leave
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