Front Office Manager

Movement For Life Physical Therapy • Atascadero, CA

5d • Onsite

About The Position

This is a full-time Front Office Manager position in a private outpatient physical therapy clinic. The role involves managing front desk staff, handling patient scheduling and administrative tasks, and ensuring smooth clinic operations. The company is an employee-owned organization that has been providing physical therapy services since 1999 and is committed to community involvement.

Requirements

• Graduation from high school or GED equivalent with specialized course work in general office practices.
• Computer literate in Microsoft office suite, Google mail, EMR system experience
• Type minimum of 40WPM

Responsibilities

• Managing 2-3 front desk staff
• Answer multiple phone lines to schedule patient appointments
• Greet patients upon entry to the clinic
• Distribute/explain/review all new patient information
• Manage scheduling of staff and ensure staff completes tasks
• Process incoming and outgoing mail, email and faxes
• Process and forward billing documents to the billing department
• Obtain necessary authorizations and verify insurance
• Obtain and monitor patient referrals and visits
• Responsible for maintaining optimal patient flow
• Maintain filing of various documents such as billing records and charts
• Correspond with patients regarding insurance info and co-pays so patients have a clear understanding of how their insurance works
• Assist directors and management with miscellaneous tasks and projects
• Maintain HIPAA compliance at all times
• Responsible for maintaining and ordering the necessary office supplies for clinic
• Be able to lift 25-50 pounds
• Additional tasks as may be required from time to time

Benefits

• Medical, dental, and vision are offered to eligible full-time employees. We cover $325/month of the cost.
• Start with 3 weeks PTO/year & 4 weeks after a couple years, as well as holidays.
• Retirement options that include 401(k), Profit Sharing and Employee Stock Ownership program
• All eligible employees are enrolled in an employer-paid life insurance policy.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED