Front Office Manager-Comfort Suites- Springfield

Merete Hotel Management•Springfield, OR

1d•$44,000 - $47,000•Onsite

About The Position

Effectively manage the overall operations of the Front Desk. Ensure all Front Desk Agents are properly trained in guest service, safety, and Front Desk operation procedures.

Requirements

Prior customer service experience necessary.
Experience working with computers and operating keyboards.
Prior cash handling experience necessary.
Must pass criminal background check.

Nice To Haves

Supervisory experience preferable.
May require a valid driver’s license with acceptable driving record.

Responsibilities

Select, train, supervise, develop, schedule, discipline, and counsel team members according to hotel policies and procedures.
Follow predictive scheduling laws and regulations.
Conduct performance appraisals.
Demonstrate positive leadership characteristics that inspire team members to meet or exceed standards.
Apply the company handbook and employment and labor laws in a fair and equitable manner.
Monitor payroll hours and reports.
Completes reports paperwork (e.g., forecasts, budgets, action plans).
Ensure that objectives of sales, costs, profits, guest satisfaction, and associate performance are met.
Attends, as well as schedules and conduct departmental meetings.
Keeps work area neat and organized.
Reports all unsafe working conditions immediately.
Assures property operation meets audit standards.
Regular and reliable attendance and punctuality are essential functions of this position.
Treating others with respect and behaving in a manner that is positive, productive and encourages teamwork at all times is an essential function of this job.