Front Office Manager | Hotel & Convention Center
PCH Hotels & Resorts•Montgomery, AL
•Onsite
About The Position
We’re seeking a guest-focused professional to join our team as a Front Office Manager. If you are passionate about unforgettable guest experiences and motivating a team of dedicated individuals, we want to hear from you!
Requirements
- Strong background in customer service, premium or luxury preferred
- Open availability, with an emphasis on evenings
- Marriott FSPMS knowledge preferred
Responsibilities
- De-escalate high-pressure guest complaints
- Manage VIP arrivals
- Consistently drive Brand Standard Audit compliance
- Motivate teams to elevate guest experience
Benefits
- Medical
- Dental
- Vision
- 401(k)
- PTO
- Travel perks
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
