Elementary School Front Office Manager (IMMEDIATE OPENING)

Match Charter Public School•Boston, MA

1d•Onsite

About The Position

Match Charter Public School is a free, high-performing charter public school in Boston serving PreK-12 students. Our mission is to prepare students for success in college and careers to achieve economic security and mobility. The school serves a diverse student body, with a significant percentage of multilingual learners and students qualifying for special education services. Match's core values include Equity, Freedom, Teamwork, Innovation, and Accountability, with a commitment to anti-racist practices. This position is for the Front Office Manager at Match Community Day (MCD), the PreK-5 elementary school, located at 100 Poydras St. in Hyde Park, MA. The Front Office Manager is the primary contact for students, parents, staff, and visitors, responsible for ensuring a welcoming environment and overseeing administrative systems such as attendance, record maintenance, family communication, student health needs, and public area tidiness. Fluency in Spanish is required. The role involves specific working hours during the school week, with extended hours on Wednesdays for professional development. The salary is $70,054, with potential for increase based on experience. Match offers a comprehensive benefits package including health insurance coverage and loan repayment assistance.

Requirements

Strong commitment to the mission and vision of Match
2 or more years of office experience, preferably in a school (strongly preferred)
Fluent in Spanish (required)
Able to interact well with multiple stakeholders- students, parents, teachers, administrators, community members, and visitors
Proficient in using technology for communication and data organization, especially email and Google suite applications (sheets, documents, slides)
Superb communication skills, both written and verbal
Strong organizational systems
Warm, calm, and welcoming presence
Ability to multitask, prioritize, and meet deadlines
Ability to work both independently and collaboratively
Possess a growth mindset and be eager to receive and implement feedback as needed
Current US work authorization

Nice To Haves

Haitian Creole fluency (strongly preferred)

Responsibilities

Implement front office systems with fidelity and collaborate with the Front Office Manager of our other building to ensure consistency and efficiency.
Deliver the utmost level of customer service; and gracefully manage parents, visitors, phone calls and messages.
Prepare, format, execute school documents and mailings to be sent home.
Prepare announcements for upcoming events and work with rest of operations team to send home flyers and auto calls to inform and remind families of events.
Assist with building cleanliness, and the appearance of public spaces.
Collaborate with Operations Assistants and Operations team on meals, and purchasing/ organization of supplies and materials.
Assist with management and maintenance of student electronic data using PowerSchool, Deanslist, and Google Apps for Education.
Record & modify (tardies, early dismissals) student attendance data as needed to accurately capture student daily attendance.
Maintain student dismissal lists to ensure students are correctly taking bus or picked up.
Manage student form collection, maintain accurate lists, and maintain records for all students.
Manage and assist in the process of progress report and report card distribution creation and distribution.
Build and maintain strong relationship with MCD parents.
Serve as a main communication line for parents, including sending autocalls when needed.
Provide translation/ interpretation services for MCD as needed.
Help uphold student behavior expectations.