Front Office Manager

Healthactions P A•Mobile, AL

23d•Onsite

About The Position

HealthActions seeks a dedicated, caring individual to help us take excellent care of our patients! At HealthActions Physical Therapy, our purpose is to help people feel better, move better, and live better. We believe in wholistic care, which includes patient scheduling and administrative handling. Everything, from start to finish, should be handled for the patient's best interest. Join our team to help provide top quality physical therapy services and ensure long term success in the health & wellbeing of our patients.

Requirements

Strong decision-making skills with the ability to solve problems and drive results.
Excellent interpersonal and communication skills, adapting effectively to diverse situations and stakeholders.
Accountability for the efficient management of personnel, schedules, and organizational resources.
Ability to build and maintain productive relationships with patients, staff, providers, and referral sources.
Commitment to maintaining confidentiality and handling sensitive information with discretion.
Success in a fast-paced healthcare environment while managing multiple priorities with professionalism and attention to detail.
High School diploma required.
Past Administrative experience in medical office desired.

Responsibilities

Administrative Case Management
Attention to detail
Customer Service focus
Strong computer skills
Organize work load, input charges into computer, answering telephone lines, and greet all patients.
Work independently without constant supervision.
Answer the telephone in a courteous, helpful manner (as defined in the telephone skills area).
Creating Weekly Patient Schedules that align with needed Plan of Care
Creating Weekly Patient schedules that support the needed productivity of the clinic and therapists
Creating Patient Charts
Handle Referrals converting into New Patients
Insurance and Work Comp authorizations
Patient Follow-up
Ensuring Initial Evaluations and Progress Notes are signed and posted
Patient collections, collection balancing as per Financial Arrangement