Guest Services - Taskforce
About The Position
Join our team as a Front Office Manager - Taskforce and make a difference in our guests' experiences! We are seeking a driven and enthusiastic individual to lead our front desk operations, ensuring top-notch customer service and efficient daily operations. As a Front Office Manager, you will have the opportunity to oversee a team of front desk agents and work closely with other departments to create a seamless guest experience. You will manage human resources functions including recruiting, selection, orientation, training, coaching, performance reviews, recognition programs, maintain a skilled and motivated workforce. If you are passionate about hospitality and thrive in a fast-paced environment, we invite you to apply for this exciting opportunity!
Requirements
- 2+ years of experience in hotel front desk management/supervisory operations or related field
- Strong leadership and management skills
- Excellent communication and interpersonal skills
- Read, write and speak English fluently
- Proficient in hotel management software and Microsoft Office
- Detail-oriented and able to multi-task effectively
- Customer service oriented and committed to providing exceptional guest experiences
- Computer experience required.
- Proficient in Opera PMS, Micros & Microsoft Office
- Prior cash handling experience necessary
- Ability to work flexible hours, including weekends and holidays as needed
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
11-50 employees
