Front Office Manager - Rooms

Twenty Four Seven Hotels•Corona, CA

7d•Onsite

About The Position

Our Springhill Suites Corona is currently seeking an experienced, knowledgeable and independent-working Front Office Manager to lead the Front Office Team up to brand standards and Owner expectations. As part of the property team you will help us “ craft inspired workplaces that enable all Associates to deliver kick-ass guest experiences and maximize investor returns ”! This could be the perfect opportunity to advance your career with a growing and exciting hotel management company!

Requirements

Successful Front Office hotel management experience is a must
Systems experience within the Marriott Brands is required
Must be highly motivated, self-directed, with strong initiative and desire for achievement
Exceptional guest service skills required
Must possess strong computer skills
Excellent communication and presentations skills required

Nice To Haves

SpringHill Suites experience is preferred

Responsibilities

Management of day to day Front Office and Breakfast Operations
Ability to maintain guest confidence through prompt and courteous communication with guests and associates
Execute highest quality of service to guests at all times
Complete scheduling for the department(s)
Assist in managing aspects of P&L by controlling costs and achieving budgeted CPOR
Monitor labor productivity
Participate in property MOD Program as needed
Train department in all duties and empowerment needed to reach top performance levels
Support the sales efforts of the hotel and in generating revenue opportunities