Front Office Intern

OneOncology • Roseville, MI

3d • Onsite

About The Position

The Front Office Intern facilitates excellent patient care by supporting and collaborating with clinical team. The Cancer & Hematology Centers are dedicated to help, healing and hope for cancer patients and their families. They provide patients with advanced treatments, innovative research, and compassionate care. The center's focus is not just on healing but also on helping and offering hope, understanding that a cancer diagnosis is a life-changing event. Their cutting-edge cancer care is available close to home, with medical staff having close ties to prominent hospitals and ongoing cancer research, bringing breakthrough advances to regional centers.

Requirements

• Required High School Diploma
• Required to successfully complete orientation program

Nice To Haves

• One year experience in an outpatient physician practice or healthcare setting

Responsibilities

• Learns and performs Front Office positions as deemed necessary by management, which may include Scheduling Coordinator, Registration Specialist, Medical Records Clerk, Patient Care Technician, New Patient Referral Specialist, Operator, and Prior Authorization Specialist.
• Performs routine administrative and patient care duties throughout the clinic to assist nursing, providers, and other care team members.
• Assumes day-to-day accountability for the delivery of quality services through consistent application of policies, procedures, protocols, and standards.
• Completes administrative responsibilities such as scheduling, registering patients, and order entry.
• Welcomes and communicates with patients and visitors in a caring and respectful manner.
• Collaborates with other care team members and anticipates their needs to ensure coordinated patient care.
• Assists with ongoing quality improvement to provide efficient, cost-effective care.
• Engages in continuous education and training to maintain skills, knowledge, and competency to complete functions of role.
• All other duties as assigned.

What This Job Offers

• Career Level: Intern
• Education Level: High school or GED