Front Office & HR Coordinator

Adams•Elkhorn, WI

1d•Onsite

About The Position

This role is designed for a highly organized, people-oriented professional to serve as the face of our company and the backbone of our day-to-day operations. As our Front Office & HR Coordinator, you will own the front desk experience for customers and employees, play a key role in onboarding new team members, help keep our office organized, equipped, and running smoothly, and support internal events and employee engagement. If you thrive in a fast-paced environment, enjoy variety in your day, and take pride in being the person who “keeps everything together,” this is the role for you. Adams, Inc. has been in the Elkhorn area since 1988, specializing in exceptional service for residential, commercial, and smart home electrical services, plumbing, HVAC, and home backup power systems. We are looking for a Front Office & HR Coordinator who shares our values of Integrity, People, Excellence, Attitude, and Partnership.

Requirements

3+ years of full-time administrative experience (customer service, receptionist, HR support, or admin roles)
High school diploma required
Strong organizational skills and attention to detail
Excellent communication and customer service skills
Ability to multitask and stay organized in a fast-paced environment
Comfortable with technology — able to set up devices (laptops, iPads, etc.) with minimal training
Proficient in Microsoft Office (Outlook, Word, Excel)
Ability to type 30+ words per minute
Able to handle confidential information with professionalism

Nice To Haves

Associate degree (HR, Office Management, or related) preferred

Responsibilities

Serve as the first point of contact for all walk-in customers and visitors
Direct traffic, answer questions, and ensure a professional, welcoming experience
Answer and route incoming calls
Process customer payments accurately and provide receipts
Maintain organized and accurate records
Manage incoming/outgoing mail and general office operations
Coordinate onboarding for new hires (documentation, communication, scheduling)
Schedule pre-employment screenings (drug tests, physicals, etc.)
Assist with new hire orientation preparation
Support HR Director with open enrollment and administrative HR tasks
Conduct new hire orientation
Setup new employee devices (laptops, desktops, iPads, etc.)
Prepare and organize workstations for incoming team members
Ensure new hires are fully set up and ready on day one
Manage employee apparel ordering and inventory
Maintain organization of apparel storage and office supplies
Assist in planning and coordinating company events (holiday parties, summer cookouts, etc.)
Occasionally support new team member welcome breakfasts (setup, light food prep)
Help create a positive, engaging workplace environment