Front Office Coordinator (Temporary)

ABC CompaniesWinter Garden, FL
Onsite

About The Position

The Front Office Coordinator serves as the face of ABC Companies' Florida facility, delivering an exceptional first impression while ensuring a professional, welcoming, and well-managed environment for customers, business partners, and employees. This role oversees front office operations, visitor experience, office coordination, and facility presentation while supporting sales activities and daily administrative operations. The ideal candidate is highly organized, proactive, customer-focused, and takes ownership of creating a polished workplace that reflects ABC's commitment to professionalism, operational excellence, and customer satisfaction.

Requirements

  • One (1) to three (3) years of experience in customer service, front office administration, office management, hospitality, or a related role.
  • Strong customer service skills with the ability to create positive first impressions and build professional relationships.
  • Excellent organizational, multitasking, and time management abilities.
  • Strong attention to detail and ability to prioritize multiple responsibilities.
  • Proficiency with Microsoft Office Suite and general office technology.
  • Experience coordinating meetings, visitors, and administrative activities preferred.

Nice To Haves

  • Associate's degree preferred; Bachelor's degree in Business, Communications, Hospitality, Marketing, or a related field is a plus.

Responsibilities

  • Serve as the first point of contact for customers, guests, vendors, and business partners visiting the Florida facility.
  • Create a welcoming and professional experience for all visitors while representing ABC's brand and values.
  • Answer, screen, and route incoming telephone calls promptly and professionally.
  • Coordinate visitor check-in procedures and facility tours.
  • Ensure every customer interaction reflects ABC's commitment to exceptional service and hospitality.
  • Maintain a clean, organized, and professional front office and customer-facing environment.
  • Monitor and replenish office, kitchen, restroom, and customer area supplies.
  • Coordinate facility maintenance requests with vendors and internal departments.
  • Prepare conference rooms and meeting spaces for customer meetings and internal events.
  • Maintain the overall appearance and readiness of the facility to support a positive customer experience.
  • Support customer visits, vehicle deliveries, and onsite sales activities.
  • Coordinate vehicle deliveries with Sales, New Coach, VIC, Marketing, and Document Coordinators to ensure a seamless customer experience.
  • Assist with customer meeting preparation, presentation materials, and administrative coordination.
  • Collect and maintain customer information while ensuring accurate and timely data entry into company systems.
  • Provide administrative support for special projects and departmental initiatives.
  • Partner with cross-functional teams to ensure a consistent and high-quality customer experience.
  • Represent ABC Companies professionally in all customer, vendor, and internal interactions.
  • Promote and uphold ABC's brand standards throughout the facility.
  • Identify opportunities to improve office operations, customer experience, and overall workplace efficiency.
  • Perform additional duties and special projects as assigned.
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