Front Office Coordinator - Temp

TRINITY EPISCOPAL SCHOOL•Charlotte, NC

8d•Onsite

About The Position

Trinity Episcopal School seeks a temporary, part-time Front Office Coordinator to cover a leave of absence. This vital role requires 25 hours per week to manage the campus reception area, coordinate administrative logistics, and cultivate a welcoming, secure environment for our community. The core mission of this position is to support Trinity Episcopal School's mission, policies, and values while ensuring smooth, professional, and efficient daily front-of-house operations.

Requirements

Familiarity with and a commitment to the mission of independent schools and Trinity Episcopal School, and a commitment to our three primary values of scholarship, diversity, and spirituality is a must
A love for students and a willingness to go above and beyond in the best interests of students
Integrity, sound judgment, self-confidence, maturity, and a sense of perspective
A high level of energy and ability to work on multiple tasks/projects
Ability to model, promote, and provide opportunities for students to live into the Trinity Honor Code
Demonstrate sensitivity to students, faculty, and staff of varying racial, ethnic, religious, gender, cultural, disability, sexual orientation, and socioeconomic backgrounds.
Personable, warm, and welcoming with a desire to build relationships
Ability to be flexible and work as part of a team
Show discretion and sensitivity to confidentiality
Strong communication and organizational skills
Proficiency in Google Suite including Sheets, Docs, Gmail, and Calendar
Proficiency with MS Excel and Word
Proficiency with Google Forms
FACTS Management
Canva
Visitor Management systems
Ability to sit and stand for extended periods of time
Physical agility to lift up to 25 pounds; to bend, stoop, and reach overhead

Nice To Haves

High School diploma or Bachelor’s Degree preferred but not required

Responsibilities

Receive visitors, guests, faculty, and staff in a friendly, courteous manner, and be aware that their demeanor is a reflection of the School as a welcoming and inclusive community
Ensure security by directing campus visitors to sign in/out and wear a visitor badge
Maintain organization and cleanliness of desk, front office area, and lobby
Check-in students for late arrivals and ensure they get to the appropriate classroom/location
Monitor and ensure the safety of students waiting for rides after the standard carpool window closes.
Answer incoming calls to the School and direct callers to the appropriate personnel
Answer questions regarding school events or other business
Filter solicitations
Adapt to circumstances that arise with a calm, respectful demeanor
Receive, sort, and distribute incoming mail and packages to the appropriate staculty, departments, or mailboxes.
Assist users with office equipment—copiers, printing jobs, laminators, postage machine
Greet prospective families warmly and promptly when they enter the school and ensure that they are comfortable and clear about the agenda for their visit.
Inform the admission team promptly when they have a visitor.
Perform other duties as assigned