Front Office Coordinator PT/OT

DMOS Orthopaedic Centers • Ankeny, IA

5d • Onsite

About The Position

As a front office coordinator at our Ankeny office, you will be responsible for assisting patients with the check-in process for physical/hand therapy appointments and provide verification of services with insurance. You will play a key role in creating a welcoming environment and maintaining efficient communication with patients and providers. You will be someone who is passionate about providing an outstanding experience for our patients. To thrive in this role, you need to have prior experience in a medical front office position and a passion for patient well-being. This is a 20-hour part-time opportunity working (Mon-Thurs 1pm-6pm). Providing and obtaining necessary paperwork from patients for their orthopaedic appointment. Communicating with patients that may not be pleasant at times, yet are grateful for our guidance and assistance in getting them back to living. Sitting at a desk for extended periods of time that may seem unnatural. This is a private practice that expects outstanding experiences for patients throughout their orthopaedic journey.

Requirements

• Prior experience in a medical front office position
• Professionalism when interacting with patients and clinical staff members
• Ability to handle multiple tasks at one time while staying organized
• Practice the art of listening, asking clarifying questions and avoiding interrupting patients and co-workers
• Dependability to ensure patients receive timely care, promote a reliable healthcare environment, and support the overall efficiency of the team

Nice To Haves

• Passion for patient well-being

Responsibilities

• Assisting patients with the check-in process for physical/hand therapy appointments
• Provide verification of services with insurance
• Creating a welcoming environment
• Maintaining efficient communication with patients and providers
• Providing and obtaining necessary paperwork from patients for their orthopaedic appointment
• Communicating with patients

Benefits

• Outstanding 401(k) with employer match
• Annual company profit sharing contribution
• Health insurance
• Dental insurance
• Vision insurance
• 6 paid holidays
• Generous PTO accrual program

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed