Front Office Coordinator

US Physical Therapy•Bellevue, WA

11d•$20 - $25•Onsite

About The Position

Under the supervision of the Director of Operations, this position provides leadership and administrative support to the clinic by effectively running the front office. Must exercise independent judgment to plan, prioritize, and organize the workload required to complete tasks assigned. Must have superior customer service, people skills, good time management, decision making, communication, accounting, organizational and interpersonal skills. Along with an ability to manage daily problem solving independently and efficiently.

Requirements

A team player with outstanding customer service and communication skills
Motivated and eager to establish a presence in the community
Exhibits independence and the ability to work with minimal supervision
Proficient in computer skills
Ability to multi task and work well under pressure.
Professional appearance
Team player and detail oriented

Responsibilities

All daily administrative duties
Greet and welcome patients, check patients in and create a memorable experience
Create a WOW experience with each interaction
Provide amazing customer service
Formulate and build relationships with patients, physicians and staff
Schedule patients for the entire duration of their plan of care
Answering multi-line phone system
Intake of patients, gathering patient demographics and insurance information, coordinating referrals and patient charts.
Working closely with the Physical Therapists to facilitate optimum patient care and communication.
Obtaining authorizations for treatment.
Collecting patient co-pays and assisting the billing office in the collection of patient balances
Performs special projects and duties as assigned.