Front Office Coordinator

Bee's Plumbing and Heating•Seattle, WA

7d•Onsite

About The Position

Bee’s Plumbing is a growing service plumbing company based in West Seattle, serving residential and commercial customers across the Greater Seattle area. Our team of technicians, dispatchers, and office staff keeps homes and businesses running, and we're looking for a friendly, organized person to keep our office running just as smoothly. As our Front Office Coordinator, you're the face of our office and the person who keeps the day-to-day running. You'll welcome visitors, be the first stop for basic IT needs, support our HR and leadership teams, and make sure our facility is clean, stocked, and ready for work. This is a great fit for someone who likes variety, takes initiative, and enjoys being the go-to person.

Requirements

2+ years of experience in an office, front desk, administrative, or customer service role
Warm, professional communication skills in person, by phone, and by email
Strong organization and the ability to juggle several tasks and deadlines
Working knowledge of Microsoft Office (Outlook, Word, Excel)
Comfort with basic technology troubleshooting and coordinating with IT support
Discretion with confidential employee information
Ability to lift up to [25] lbs and move around the facility throughout the day

Nice To Haves

HR, onboarding, or compliance tracking experience
Experience in the trades or a service business
Event planning experience

Responsibilities

Greet and assist visitors, vendors, and deliveries in a professional, friendly manner
Serve as the first point of contact for IT questions and coordinate with our IT provider to resolve issues
Handle incoming and outgoing mail, packages, and shipping
Assist HR with onboarding, including new hire paperwork, orientation logistics, and workspace setup
Help track technician and company licenses, certifications, and renewal deadlines
Support technician compliance efforts by maintaining organized records and sending reminders
Handle sensitive information with discretion
Keep the office, break areas, and shared spaces clean, organized, and welcoming
Monitor and restock office, kitchen, and cleaning supplies
Work with vendors for facility needs such as janitorial, maintenance, and equipment service, and schedule and follow up on service calls
Partner with leadership on company events, team meetings, and celebrations
Prepare for meetings by handling scheduling, materials, room setup, and catering