Front Office Coordinator

Mortenson Dental Partners•Indianapolis, IN

13d•Onsite

About The Position

Be the first smile our patients see—and the reason they feel welcome. Our growing multi-specialty dental practice is seeking a friendly, organized, and energetic Front Office Coordinator to create exceptional patient experiences and keep our front office running smoothly. As the heart of our practice, you'll greet patients, coordinate schedules, answer phones, and help ensure every visit is seamless from start to finish. This is a great opportunity for someone who thrives in a fast-paced environment, enjoys connecting with people, and takes pride in delivering outstanding service.

Requirements

High school diploma
Have strong communication skills
Have an eagerness to learn and grow
Must pass a background check and drug screen

Nice To Haves

Dental or healthcare experience preferred

Responsibilities

Ensures the telephone is answered in a timely and professional fashion.
Helps ensure efficient and profitable operations by seeking patient referrals, maintaining equipment, utilizing supplies cost-effectively, and posting patient charges accurately.
Ensures all insurance is verified and communicated to clinical staff and patients.
Ensures all financial obligations are communicated with the patient and properly noted for each procedure.
Ensures all accounts are properly credited when payment is received.
Follows scheduling guidelines to ensure a manageable and profitable schedule for the dentist and hygienists.
Actively participates in recall program to ensure goals are achieved.