Front Office Coordinator & Case Manager – No Weekends | $18–$24/hr
About The Position
Markson Chiropractic & Medical, a multidisciplinary practice with over 30 years of service in South Florida, is seeking a Front Office Coordinator & Case Manager. This dual role is central to the practice's operations, involving managing the front office as the first point of contact for patients and serving as a patient case manager responsible for patient care plans from initial visit to discharge. Comprehensive training in the case management system will be provided, but strong attention to detail and follow-through are essential. This position is ideal for a career-oriented individual seeking more responsibility than a typical reception role, within a practice that recognizes and rewards strong performance in both areas.
Requirements
- Detail-obsessed: ability to catch errors and ensure complete paperwork
- Career-minded: seeking a long-term position with growth opportunities
- Organized under pressure: ability to manage a busy front desk and active case files simultaneously
- Clear communicator: comfortable explaining care plans, schedules, and finances to patients
- Tech-comfortable and quick to master new systems
- Healthcare or medical office experience preferred
- Case management or patient coordination experience a strong plus
- Experience in an integrated chiropractic/medical practice a strong plus
- Bilingual English/Spanish is a plus
Nice To Haves
- EHR experience
- Case management or patient coordination experience
- Experience in an integrated chiropractic/medical practice
- Bilingual English/Spanish
Responsibilities
- Greet patients and visitors with professionalism and warmth
- Manage multi-line phones, scheduling, and check-in/check-out processes
- Verify insurance benefits and accurately collect patient payments
- Maintain precise and complete patient records and intake documentation
- Support smooth patient flow and communication between departments
- Manage patient care plans from start to finish within the integrated care model
- Monitor treatment plan compliance, follow up on missed visits, and schedule re-exams
- Coordinate care and communication between chiropractic, rehab, and medical providers
- Conduct patient financial consultations and set up payment arrangements
- Ensure case documentation is complete, accurate, and audit-ready
Benefits
- Performance-based bonus opportunities
- Health insurance
- Retirement plan with employer match
- Paid time off
- Employee discounts
- Structured training in patient case management model
- Defined growth path within the practice
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
