Front Office Coordinator - Bilingual (Spanish)
About The Position
All Care Therapies is a leading provider of Physical, Occupational, Speech, and ABA therapy services, delivering care through virtual, in-home, and clinic-based settings across California, Texas, and Nevada. We serve individuals of all ages, combining innovative technology with a collaborative, patient-centered approach. Our dedicated clinicians provide flexible, high-quality care that meets patients where they are, supporting recovery, enhancing communication, and driving meaningful, long-term outcomes. We are seeking a Front Office Coordinator to join our dynamic outpatient team! This role will provide general office support with various clerical activities and related tasks.
Requirements
- Must be Bilingual (Spanish/English)
- Must be available FULL-TIME
- Monday-Friday 8:00AM-5:00PM
- Excellent customer services skills
- Strong verbal and written communications skills
- Must be detail-orientated and have thorough follow-up skills
- Knowledgeable with all Microsoft Word, Excel, Outlook, etc. and ability to learn other soft
Responsibilities
- Receiving and answering emails, telephone calls, and mail for the facility.
- Scheduling appointments for patients and clinicians.
- Guiding staff and patients through admissions and correct medical administrative protocols, requesting authorizations for new cases.
- Checking and verifying information on patient medical records.
- Coordinating admissions and discharge of patients.
- Consulting with clinicians about patients' medical records.
- Ensuring that forms and documents are correctly filled in.
- Handling complaints and queries professionally.
- Provide occasional translation to caregivers and staff
Benefits
- Competitive compensation that recognizes your expertise
- A referral bonus program to reward your network
- A clear pathway for career advancement through leadership development and internal promotion opportunities
- Comprehensive benefits for full-time employees, including medical, dental, vision, 401(k), and paid time off
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
