Front Office Coordinator - Bilingual Spanish

All Care Therapies•Los Angeles, CA

4d•$19 - $22•Onsite

About The Position

All Care Therapies is seeking a Bilingual (English/Spanish) Front Office Coordinator to provide general office support with various clerical activities and related tasks. This role involves managing communications, scheduling appointments, guiding patients through administrative processes, verifying medical records, coordinating patient admissions and discharges, consulting with clinicians, ensuring proper documentation, and handling inquiries professionally. The position also requires occasional translation for caregivers and staff.

Requirements

Must be bilingual (Spanish/English)
Must be available FULL-TIME
Excellent customer services skills
Strong verbal and written communications skills
Must be detail-orientated and have thorough follow-up skills
Knowledgeable with all Microsoft Word, Excel, Outlook, etc. and ability to learn other soft

Responsibilities

Receiving and answering emails, telephone calls, and mail for the facility.
Scheduling appointments for patients and clinicians.
Guiding staff and patients through admissions and correct medical administrative protocols, requesting authorizations for new cases.
Checking and verifying information on patient medical records.
Coordinating admissions and discharge of patients.
Consulting with clinicians about patients' medical records.
Ensuring that forms and documents are correctly filled in.
Handling complaints and queries professionally.
Provide occasional translation to caregivers and staff.