Front Office Concierge (Full Time)

Auburn Marriott Opelika Resort & Spa at Grand National•Hoover, AL

8h•Onsite

About The Position

As a member of our resort, the primary role of Front Office Concierge is to assist the guests in booking and setting up activities such as dining, golf, massage, and any other requests from the guests to help make their stay the best. Responds and coordinates all guest requests for special arrangements or services, courteously and efficiently, and informs guests of hotel services, features, and room amenities. Renaissance Birmingham Ross Bridge Golf Resort and Spa is widely recognized as one of the finest resorts in the Birmingham area and all of central Alabama. Affectionately known as "The Castle", the resort has recently undergone a beautiful renovation, a pool expansion, and the onsite golf course is the fifth-longest course in the world and a destination for golfers from around the world. The event spaces include 18 event rooms, over 25,000 square feet of space, and a capacity of over 1,000 in the largest room. The resort hosts a wide array of weddings, corporate meetings, social events, and much more!

Requirements

Excellent guest relations skills.
Excellent verbal communication skills with guests and co-workers.
Detail-oriented, team player.
Ability to work well in a fast-paced environment.
Ability to work well under pressure.

Responsibilities

Assist the guests in booking and setting up activities such as dining, golf, massage and any other request from the guest to help make their stay the best.
Responds and coordinates all guest requests for special arrangements or services, courteously and efficiently.
Informs guests of hotel services, features, and room amenities.