Front Office Clinic Assistant - Temporary
About The Position
As a Front Office Clinic Assistant, you’ll support patients throughout their experience while helping the health center stay organized and efficient. On a typical day, you might: Welcome and check in patients, Schedule appointments and help patients navigate their visits, Answer phones and respond to patient questions, Verify and update patient demographic and insurance information, Collect payments and support accurate patient registration, Communicate clearly and compassionately with patients about appointments and services, Maintain accurate information in the electronic health record (EHR), Work closely with clinical and administrative team members to keep patient flow moving smoothly, Help create a welcoming, inclusive, and confidential environment for every patient.
Requirements
- High school diploma or equivalent
- 2+ years of experience in a customer service or high-volume environment
- Ability to communicate effectively with diverse patients and coworkers
- Comfort working both independently and as part of a team
- Willingness to learn and adapt in a fast-paced health care environment
Nice To Haves
- Experience in a medical setting or working directly with patients
- Familiarity with electronic health records (EHR)
- Medical office, patient registration, or scheduling experience
- Bilingual or multilingual skills
Responsibilities
- Welcome and check in patients
- Schedule appointments and help patients navigate their visits
- Answer phones and respond to patient questions
- Verify and update patient demographic and insurance information
- Collect payments and support accurate patient registration
- Communicate clearly and compassionately with patients about appointments and services
- Maintain accurate information in the electronic health record (EHR)
- Work closely with clinical and administrative team members to keep patient flow moving smoothly
- Help create a welcoming, inclusive, and confidential environment for every patient
Benefits
- Paid time off (up to 4 weeks, increases over time)
- 9 paid holidays
- Medical, dental, and vision insurance (for eligible employees)
- 403(b) with 6% employer match
- Free, confidential counseling and support (EAP)
- Ongoing training and development
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
