Bilingual Front Office Clerk (English/Spanish)
Rivas & Associates PLLC•Fort Smith, AR
•Onsite
About The Position
The Front Desk Clerk is responsible for ensuring smooth communication flow and providing a welcoming first impression of our firm.
Requirements
- High school diploma or GED (minimum requirement)
- Bilingual in English and Spanish
- At least 6 months of customer service experience
- Proficiency in using Google applications
- Background check required
Nice To Haves
- Familiarity with Microsoft Suite is a plus
Responsibilities
- Process incoming mail at the Fort Smith office (minimal volume).
- Manage weekly outgoing mail of interoffice documents.
- Take passport photos and fingerprints as needed.
- Submit fingerprints to the FBI as required.
- Provide a warm and professional welcome to walk-in clients, addressing their inquiries and directing them as needed.
- Process client payments efficiently using a designated system.
- Scan client documents using appropriate equipment, ensuring their secure storage and efficient retrieval. Return scanned documents to clients promptly.
- Communicate client arrivals to appropriate staff members via phone or internal messaging system, facilitating prompt client service.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
