Front Office Attendant - Rooms

Twenty Four Seven Hotels•Manhattan Beach, CA

About The Position

Twenty Four Seven Hotels is seeking an experienced Front Office Attendant to provide attentive, courteous, and efficient service to guests before arrival and throughout their stay. The role supports revenue and occupancy goals, contributes to a positive, guest-focused team environment, and assists with sales and marketing efforts. The attendant should be able to multitask, prioritize, and interact honestly, fairly, and respectfully with others while taking accountability for completing assignments. Regularly scheduled weekend and evening hours should be anticipated. The company describes itself as a premium-branded lifestyle and select-service hotel management company. It emphasizes associate career growth, one-on-one relationships, and an inclusive workplace. Its hotel brand partners include Marriott, Hilton, Hyatt, IHG, and Choice.

Requirements

At least 2 years of experience in hotel guest services, customer service, or front desk.
Ability to multitask and prioritize.
Ability to interact honestly, fairly, and respectfully with others.
Accountability for successful completion of assignments or tasks.

Responsibilities

Provide attentive, courteous, and efficient service to guests before arrival and throughout their stay.
Help maximize revenues and occupancy.
Create a positive, team-oriented environment focused on the guest.
Multitask and prioritize responsibilities.
Assist with sales and marketing efforts.
Interact honestly, fairly, and respectfully with others.
Set high performance standards for self and others and take responsibility for completing assignments or tasks.