Front Office Associate Outpatient Oncology
About The Position
The Oncology Institute (TOI) is advancing oncology by delivering highly specialized, value-based cancer care in the community setting. TOI offers cutting-edge, evidence-based cancer care to a population of approximately 1.9 million patients. As a Front Office Associate with The Oncology Institute, you will have the opportunity to advance your career while making a positive impact on the lives of others! We're looking for a team member who is patient-focused and compassionate. Our Front Office staff are important. When you join us, you will influence how we provide care for our patients while acting as a critical member of the entire care team. The Front Office Associate will be responsible for performing front office clerical and clinical duties. Greet and check-in patients, collect co-pays and payments. Interview patients for the purpose of gathering health history and current medications - health screening. Participate in mandatory staff meetings as needed. Schedule appointments and answer incoming phone calls. Promote TOI's culture of exceptional behavioral standards for customer service. Maintain and protect confidentiality and security of all organizational information gained in the course of performing job responsibilities including but not limited to, financial and client information. Other duties as assigned.
Requirements
- High school diploma or G.E.D. required
Nice To Haves
- Bilingual in Spanish and English preferred.
- Medical receptionist: 1 year (Preferred)
Responsibilities
- Greet and check-in patients, collect co-pays and payments.
- Interview patients for the purpose of gathering health history and current medications - health screening.
- Participate in mandatory staff meetings as needed.
- Schedule appointments and answer incoming phone calls.
- Promote TOI's culture of exceptional behavioral standards for customer service.
- Maintain and protect confidentiality and security of all organizational information gained in the course of performing job responsibilities including but not limited to, financial and client information.
- Other duties as assigned.
Benefits
- Travel stipend is provided for these hours.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
