Front Office Associate Outpatient Oncology Bilingual
About The Position
The Oncology Institute (TOI) is a growing organization dedicated to advancing oncology by delivering highly specialized, value-based cancer care in the community setting. Founded in 2007, TOI offers cutting-edge, evidence-based cancer care, including clinical trials and transfusions, to a large patient population. With a network of over 180 clinicians and more than 100 clinics across five states, TOI is committed to changing oncology for the better. The organization is expanding its clinic locations in Florida and is seeking passionate Front Office Associates who are focused on exceptional patient care and collaborative teamwork. At TOI, you will help make high-quality, affordable cancer care accessible to underserved communities, treating every patient with dignity, empathy, and excellence. This position is located in Kissimmee, Florida, with travel to nearby offices required and mileage reimbursement provided.
Requirements
- High school diploma or G.E.D. required
- Bilingual in Spanish and English
Nice To Haves
- Medical receptionist: 1 year (Preferred)
Responsibilities
- Greet and check-in patients, collect co-pays and payments.
- Interview patients for the purpose of gathering health history and current medications - health screening.
- Participate in mandatory staff meetings as needed.
- Schedule appointments and answer incoming phone calls.
- Promote TOI's culture of exceptional behavioral standards for customer service.
- Maintain and protect confidentiality and security of all organizational information gained in the course of performing job responsibilities including but not limited to, financial and client information.
- Other duties as assigned.
Benefits
- Mileage will be reimbursed.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
