Front Office Associate

The Florida Panthers • Coral Springs, FL

23h • Onsite

About The Position

This is an entry-level position within the front office at the Florida Panthers Ice Den. The ideal candidate will have a friendly and outgoing personality while also being highly detail-oriented and possessing strong customer service skills. They should be responsible, professional, and able to handle complex situations and a variety of personalities.

Requirements

• Must be at least 17 years of age
• Strong communication skills with excellent attention to detail and problem-solving abilities
• Proficiency in Microsoft Word, Excel, and PowerPoint required
• Ability to handle a fast-paced environment and manage multiple tasks simultaneously

Responsibilities

• Facilitate customer registration using the point-of-sale system to register and take payments for figure skating programs, hockey leagues, private lessons, public skating, birthday parties, and more
• Process cash and credit card payments and cash out the register at the end of each shift
• Answer incoming phone calls; respond to customer questions, transfer calls to appropriate departments as needed, and take and distribute accurate messages
• Operate office electronics including photocopiers, scanners, point-of-sale system, voicemail, and personal computers
• Assist management with booking birthday parties and camp field trips
• Interact with customers to provide information about upcoming programs, camps, and events

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed