Front Office Assistant
About The Position
Welcome to the Peninsula Center of Cosmetic Dentistry! We are the #1 Cosmetic Dentist in the Bay Area and have a world-class team committed to treating our patients with best in class care – we see each patient as unique individual who deserves personalized, exceptional care. PCCD is the Bay Area's only Cosmetic Dentist certified in Digital Smile Design technology, providing patients with 3D facial design and smile test drive "preview" before treatment begins. From stunning smile transformations to anxiety-free dental treatments, we're here to boost our patient's confidence and guide them through a dental journey with an unparalleled level of care. Job Description Our dental front office associates are the heart of our practice – they are the first and last impressions to be made on our patients. Our front office team plays an essential role in helping the operations of the office run smoothly and delivering best in class patient care.
Requirements
- Dental office experienced 2 - 4 years required
Nice To Haves
- Prior experience with Dentrix / Dentrix Ascend preferred
Responsibilities
- Build and maintain productive schedules for our doctors and hygienists
- Verify insurance coverage and fee schedules while completing full insurance breakdowns for patients
- Complete pre-authorizations and referrals as appropriate for patients; gather all necessary information for claim processing
- Coordinate financial agreements and consent forms for the patient's financial responsibility of dental treatment
- Assist patients with understanding their treatment plan and increase dental case acceptance
- Assist with patient check-in, registration, and maintain patient health and dental records with strong attention to detail and adherence to HIPAA Privacy Practices
- Ensure efficient office operations, including distribution/response to mail, scheduling, answering and returning of phone calls, responding to patient billing inquiries, and direction of workflow as necessary
Benefits
- 3 Weeks Collective Paid Time Off & 8 Paid Holidays
- Paid Parental Leave
- Medical/Vision/Dental Benefits
- 401k Match
- Professional Growth and Career Advancement Opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
11-50 employees
