Front Office Assistant

Dental Office • Spring, TX

5d • Onsite

About The Position

Serenity Dental is seeking a Front Office Assistant to join their team of dental professionals. This role is the initial point of contact for patients, responsible for creating positive patient experiences by welcoming guests and making them a top priority. The company emphasizes teamwork and aims to provide a collaborative and supportive environment for its staff. Candidates with a strong customer service background and the listed qualifications are encouraged to apply.

Requirements

• 2+ years of prior front office experience is required
• Bilingual in Spanish is required
• Familiarity with Open Dental software
• Knowledge of dental terminology, insurance verification, treatment planning, prior authorizations, and Medicaid/PPO insurance plans
• Good phone etiquette and familiar with multi-line phones

Nice To Haves

• Experience preferably in a general dentistry or Orthodontic setting

Responsibilities

• Create positive patient experiences by welcoming guests and making them a top priority

Benefits

• Monthly collection bonus opportunities
• Medical, dental, vision, and life insurance
• PTO and paid holidays
• 401(k) options
• Occasional team-building experiences

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees