Front Office Assistant
Dental Office•Houston, TX
•Onsite
About The Position
Serenity Dental is looking for a Front Office Assistant to join our dedicated team in Houston, TX! We take pride in providing exceptional dental care in a warm, stress-free environment, ensuring optimal comfort and positive patient experiences. The best individual for this role is a strong communicator and has a team-oriented mindset. If this sounds like you, we want to hear from you!
Requirements
- Knowledge of dental terminology and procedures
- Experience with customer service
- Experience with insurance verification
- Experience with treatment planning
- Experience with prior authorizations
- Experience with Medicaid and PPO insurance plans
- Excellent phone etiquette
- Ability to manage multiple phone lines
- Familiarity with Open Dental software
- Weekend availability
Responsibilities
- Manage multiple phone lines
- Handle customer service inquiries
- Verify insurance
- Assist with treatment planning
- Process prior authorizations
- Work with Medicaid and PPO insurance plans
Benefits
- Monthly bonus opportunities
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- PTO
- Paid holidays
- 401(k) options
- Occasional team lunches
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
