Front Office Assistant

HOA Talent•Houston, TX

10d•Onsite

About The Position

Presents a friendly, outgoing, and professional demeanor as the “face” of our organization, making a great first impression to callers, visitors, and team members. Business Casual attire required. Excellent communication, organizational, multi-tasking, and interpersonal skills are essential as well as proficiency in Microsoft Office – Word, Excel, Adobe, and other software platforms as needed. Ability to remain calm and professional under pressure. Takes ownership of role, self-motivated, and exhibits initiative to assist Office Manager and other Managers/Team Members when needed.

Requirements

Bilingual English/Spanish, both spoken and written fluency, required.
Minimum 1 year experience in a busy front desk/front office setting and exceptional customer service experience required.
Punctuality, regular attendance required.
Proficiency in Microsoft Office – Word, Excel, Adobe, and other software platforms as needed.
Ability to remain calm and professional under pressure.
Self-motivated, and exhibits initiative to assist Office Manager and other Managers/Team Members when needed.

Nice To Haves

Ring Central or similar VOIP system preferred.
Experience in CINC System or other similar accounting/community maintenance system, preferred but not required.

Responsibilities

Answer busy, multiline phone system and general customer inquiries, and directing to appropriate staff member when needed, and ability to take and relay phone messages.
Monitoring multiple email accounts and composing business emails and memos.
Sort and distribute daily mail, record and distribute incoming packages.
Maintains cleanliness of front desk and lobby, including maintaining front desk office supplies.
Assist Office Manager with tasks such as office printer maintenance, maintaining and distributing office lists, breakroom supply ordering, maintenance requests, distribution of pool / gate access cards for community residents.