Front Office Assistant
About The Position
Celebrations Speech Group is a private practice and NPA (Non-public agency) with decades of experience providing quality speech services in pediatrics. We offer a team approach grounded in education and practice as a result of a life-long commitment to continuing education and excellence in service delivery to children with special needs in schools, homes, telehealth, and in-clinic. What makes us dynamic is our supportive, vibrant, and collaborative environment where we give you the tools you need to succeed and be able to develop leadership and clinical skills. We are seeking a friendly, dedicated office assistant to add to our growing practice! This position is considered full-time, Monday - Friday from 9 a.m. - 6 p.m. at both of our clinic locations in Elk Grove, CA. The successful candidate will be highly organized and structured with consistent follow-through. This is an opportunity for an individual to thrive as we grow. Experience working in a healthcare environment is a plus!
Requirements
- High school diploma or equivalent, or Associate’s degree.
- At least one year of job-related experience
- Reliable transportation
- Excellent verbal and written communication
- Superb organizational skills
- Effective Time management
- Excellent customer service
Nice To Haves
- Experience working in a healthcare environment is a plus!
Responsibilities
- Establish and maintain organized files and records to ensure efficient information retrieval.
- Manage inventory by ordering office supplies as needed to support daily operations.
- Execute a range of clerical tasks to facilitate smooth office functioning.
- Collect patient co-pays and superbills with accuracy and professionalism.
- Respond promptly to emails, ensuring effective communication with staff and patients.
- Utilize EMR software (Tebra) to streamline patient information management.
- Greet visitors and patients warmly, gathering essential information and notifying relevant personnel of their arrival.
- Answer and direct incoming calls to the appropriate team members efficiently.
- Accurately take and relay messages, ensuring clear communication across the office.
- Maintain a detailed log of calls requiring follow-up action for accountability.
- Accept and sign for incoming packages, notifying recipients of their arrival in a timely manner.
- Perform various routine clerical tasks to support daily operations.
- Keep the reception area clean and organized, creating a welcoming environment for visitors.
- Retrieve, sort, and distribute mail efficiently to ensure timely communication.
Benefits
- Company parties
- Dental insurance
- Employee discounts
- Health insurance
- Opportunity for advancement
- Training & development
- Vision insurance
- Medical, Dental, Vision, Life Insurance, and Disability benefits.
- Simple IRA Retirement Plan with Company matching.
- Paid Sick leave.
- Paid time off for your Birthday and volunteer work!
- Enrollment in Employee Perks Program. Enjoy access to discounted health, fitness, emotional and lifestyle-related services and access to employee assistance programs such as free and confidential counseling, assistance with parenting, senior care, legal, financial, and other matters, available 24/7.including Travel, Childcare, Education, Auto, Home, Tax Prep and more.
- Reimbursement for Continuing Education Units.
- Mileage Reimbursement.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
