Front Office Assistant

Equipment & Controls, Inc.•Wampum, PA

58d•Onsite

About The Position

Equipment & Controls, Inc. is a successful and innovative Emerson Impact Partner. ECI provides an entrepreneurial opportunity for each employee to achieve our common mission of Delivering Successful Customer Outcomes 100% of the Time. Our customer base includes oil and gas, chemical, power, food and beverage, mining and metals, life sciences, pulp and paper, refining, petrochemical, OEM and nuclear industries. With offices in Pennsylvania, West Virginia and Ohio, ECI is the region’s leader in process control and industrial automation products and solutions. We seek individuals that share our passion for excellence.

Requirements

Minimum of 5 years’ experience in a front office, administrative, or customer service role
Proficient in Microsoft Office, with the ability to quickly learn internal business systems (such as IFS)
Strong organizational, verbal, and interpersonal communication skills, with a proven ability to deliver excellent customer service
Able to manage multiple priorities and respond effectively to last-minute requests in a fast-paced environment
Self-motivated, with the ability to work independently and collaboratively as part of a team
Professional demeanor with a positive, solutions-oriented approach

Nice To Haves

Prior experience in office operations within an industrial environment is desirable

Responsibilities

Greet and welcome visitors in a professional, courteous manner, serving as the first point of contact for customers, vendors, and delivery personnel
Coordinate logistics for catered events, including placing orders and handling setup and clean-up
Order and maintain inventory of office supplies, coffee, business cards, and other materials necessary for meetings and events
Perform order management processes for support team members
Maintain cleanliness and organization of the reception area, kitchen, and lunch areas and ensure they are stocked and well-kept
Answer and route incoming phone calls to the appropriate team members
Receive, sort, and distribute incoming mail and packages; prepare and coordinate outgoing shipments
Provide information regarding company services; assist in resolving basic client inquiries or direct questions to the appropriate department
Maintain regular office hours from 8:00 AM to 5:00 PM as a 100% in office employee, with occasional overtime or coverage during the lunch hour as business needs require
Reconcile company credit card expenses and prepare expense reports