Front Office Assistant

Movement For Life Physical Therapy • Templeton, CA

1d • Onsite

About The Position

This is a fast-paced position with multiple moving parts that consistently overlap. The Front Office Assistant will be responsible for answering multiple phone lines to schedule patient appointments, greeting patients upon entry to the clinic, scheduling and checking in new patients, accessing multiple platforms that aid in the check-in process, running reports that assist in schedule management to ensure each provider's schedule meets expectations, and monitoring fax/email consistently to complete corresponding tasks within received communication. The role also involves corresponding with patients regarding insurance information and co-pays to ensure they have a clear understanding of how their insurance works, assisting directors and management with miscellaneous tasks and projects, and maintaining HIPAA compliance at all times. The position requires the ability to lift 25-50 pounds and perform additional tasks as may be required from time to time.

Requirements

• Graduation from high school or GED equivalent with course work in general office practices
• Computer literate in Microsoft office suite
• Google mail
• EMR system experience
• Type minimum of 40 WPM

Responsibilities

• Answer multiple phone lines to schedule patient appointments
• Greet patients upon entry to the clinic
• Distribute/explain/review all new patient information
• Manage scheduling of staff and ensure staff completes tasks
• Process incoming and outgoing mail, email and faxes
• Obtain and monitor patient referrals and visits
• Responsible for maintaining optimal patient flow
• Correspond with patients regarding insurance info and co-pays so patients have a clear understanding of how their insurance works
• Assist directors and management with miscellaneous tasks and projects
• Maintain HIPAA compliance at all times
• Run reports to assist in schedule management
• Be able to lift 25-50 pounds

Benefits

• Profit Sharing
• Employee Stock Ownership
• 401(k)
• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Paid Time Off (3 weeks for first 2 years, 4 weeks starting year 3, 5 weeks after 10 years)
• Selected paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees